baby sitting on the couch with OLAF
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Customer service

We from Binder Marketing have a high standard to the quality of our products and service. We are sorry, if your device despite all thoroughness shows a defect. Of course, we will assist you and help you finding the fault.

On our website you easily can find all required information to your questions. If your OLAF has a defect, we often have the possibility to solve the problem from home without a repair.

Please make sure that you have checked all our support offers on our website, before you order an repair. Below we have listed all topics. This area is supplemented and updated permanently by our service team. To avoid unnecessary efforts, we recommend to read the operation manual carefully at first, before contacting your dealer or our customer service.

You can reach our customer service by phone under 07202/937258 or via Email under

We have prepared the following topics for you